Shipping & Handling

In Store Pickup - Except where otherwise noted, there is no fee for items ordered online and picked up in the store. Depending on the items ordered, your items may have to be shipped to the store before they are available for pickup. You will be notified by email when your items are ready for pickup.

Shipping Rates - Shipping rates are calculated based on the product(s) weight and the shipping destination. You will see the total shipping amount prior to completing your order.

Shipping Time - The time needed to ship merchandise will vary depending on the shipment's location and the particular time of year.  Customers should expect a 7-21 day delivery time.

Shipping Methods - Merchandise will be shipped using UPS Ground Service where possible.  Some items may be shipped to you directly from the manufacturer.  Depending on the products purchased, your items may arrive in separate shipments.

Shipping Address - Merchandise will only be shipped to the billing address on file with your credit card company or confirmed with PayPal.

International Shipping - Currently, merchandise will only be shipped within the U.S.

Returns

Damaged Shipments - Damaged shipments from handling must be claimed with the freight carrier.  If any cartons are missing or damaged, be sure to note this on the freight bill.  If you notice concealed damage after the driver has left, keep all the packing and call the freight carrier to return and inspect the damage and file a claim.  We are not responsible for damage caused by the freight carrier.  However, if the carrier is unwilling to work with you, please let us know and we will do our best to help you resolve the situation.

Manufacturer Defects - If a product appears to have a manufacturer defect, contact our Customer Service department for instructions.  Do not return products to us without first receiving instructions and a Return Authorization Number.  No packages will be accepted without a Return Authorization Number written clearly on the package.

Return Merchandise Policy - Permission for any return merchandise must be secured from our return department.  For questions about returning merchandise, please contact us at info@fourcornerscc.com.  The return of non-defective merchandise, when authorized, may incur a 15% restocking fee at our discretion.  Our return department will notify you of these fees (if applicable) at the time you are given a Return Authorization Number.  No packages will be accepted without a Return Authorization Number written clearly on the package.  No returns will be authorized after 30 days from the receipt of shipment.

Once a return is authorized by our return department, you should:

1. Write the Return Authorization Number clearly on the box or package.

2. Return the item to the address given to you by our return department.

3. Keep your shipping records for proof of shipment in the event of loss of returned merchandise. Returns shipped via U.S. Postal Service (U.S.P.S.) or with a value of over $100.00 should be insured. We can not be held liable for return merchandise that does not reach our return department.

We will notify you via phone, mail, or e-mail of your refund once we have received and processed the returned item.  You can expect a refund in the same form of payment originally used for purchase within 14 to 21 business days of our receiving your return.

We can refund shipping costs only if the return is a result of our error.  You are responsible for all freight charges on shipments that are refused or returned with no fault on our part.  The limit of our liability is the replacement cost of any item you purchase from us.

Sales Tax

Idaho Residents - 5% sales tax will be collected for all orders shipped to an Idaho address.

Your privacy is important, so we'd like to explain what information we collect when you visit this web site, why we collect it, and how it is used.  We'd also like to explain your options to access and control your information, our data security practices, and other matters.
 

If we collect personal contact information (as described below), you may later access and modify it, and remove it from our system.

When you use our Site, we may request your name, street address, telephone number, or other "real world" contact information in order for you to place an order.  We may also collect information actively generated by the purchase of a product or service, such as payment method.

This information does not inherently reveal your identity and will not be linked to you personally.  We use this information to complete and support the immediate activity requested.  This information may be disclosed only to our staff and to our immediate agents.

As you browse our Site, we may gather navigational and click-stream data that shows what pages are visited and how long various features are used.  This information will not reveal your identity or be linked to you personally.  We use this information to improve the usability and effectiveness of our site.
 

We may disclose your information if necessary to protect our legal rights or if the information relates to actual or threatened harmful conduct.  Disclosure may be required by law or if we receive legal process.
 

Cookies are small files stored by your browser in your computer when you visit our Site.  We use cookies to improve our Site and make it easier to use.  Cookies permit us to recognize users and avoid repetitive requests for the same information.  We mostly use "session cookies" that are automatically deleted after each visit.  Cookies from our Site can't be read by other sites.  Most browsers will accept cookies until you change browser settings to refuse them.
 

We offer secure web pages to collect certain kinds of user information and we store certain kinds of data in encrypted form.  We follow reasonable technical and management practices to help protect the confidentiality, security, and integrity of data stored on our system.  While no computer system is completely secure, we believe the measures implemented by our Site reduce the likelihood of security problems to a level appropriate to the type of data involved.
 

We generally keep user data on our server or in our archives for as long as we reasonably need it. We may alter this practice according to changing requirements.  For example, we may delete some data if needed to free up storage space.  We may keep other data for longer periods if the law requires it.  In addition, information posted in a public forum could stay in the public domain indefinitely.
 

By using our Site, you agree to this Policy.  This is our entire and exclusive Privacy Policy and it supersedes any earlier version.  We may change our Policy by posting a new version on our Site.
 

This Site operates AS-IS and AS-AVAILABLE, without liability of any kind.  We are not responsible for events beyond our direct control.  This Policy is governed by Idaho law, excluding conflicts of law principles.  Any legal actions against us must be commenced in Idaho within one year after the claim arose, or be barred.
 

Security Notice